Chief transformation officer ingram

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Professional and Civic:

As a recognized thought leader, Ingram’s insights on innovative technologies like artificial intelligence have been featured in publications such as Barron’s and The Enterprisers Project.

chief transformation officer ingram

He also outlines how Ingram’s data mesh, intelligent data assistant, and “come as you are” integration strategy are helping to drive customer value, fuel innovation, and power AI transformation.

Key insights include:

  • The cultural shift needed for platform transformation
  • How enterprise architecture became the “tip of the spear”
  • Driving revenue with data-driven automation
  • Preparing for an AI-enabled workforce

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Charles Ingram

Charles Ingram is the Executive Vice President and Chief Information and Operations Officer of Pathward®, N.A.

and Pathward Financial, Inc. In this role, he leads Pathward’s Information Technology, Security, Artificial Intelligence, Analytics, Product Management and Strategic Business Operations and Business Transformation.

Prior to being appointed to his current role in July 2025, Ingram was Executive Vice President, Chief Technology and Product Officer since October 2021, and Executive Vice President, Chief Information Officer since March 2020.

Before joining Pathward, Ingram served as Chief Product Officer at Nextiva, Vice President of Information Technology at PetSmart, and as a leader of Technology Innovation and Enterprise Architecture at Yum Brands.

Ingram has been recognized for various awards, including the 2022 Arizona CIO ORBIE Award for his work with Pathward, Comparably’s 2019 Best Product Department award, and InfoWorld and Forrester Research’s 2013 Enterprise Architecture Award. He is a founding Advisory Board Member of the Arizona CIO Council.

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Previously, he served in various global technology leadership roles across numerous divisions at Pfizer Pharmaceuticals and Wachovia Bank.

Pathward Financial is the U.S.-based holding company of Pathward, a financial services company focused on increasing financial availability, choice and opportunity across its two core business lines, Partner Solutions and Commercial Finance.

Pathward helps power financial inclusion for all by enabling its partners to provide innovative financial products to individuals and businesses.

Education: 

Ingram earned a Master of Business Administration from Wake Forest University in Winston-Salem, North Carolina, and an Interdisciplinary Bachelor of Arts in Business Administration and Computer Science from Furman University in Greenville, South Carolina.

Inside Ingram Micro’s Platform-Driven Enterprise and AI Transformation

Episode Overview

How does a $48B tech distributor reinvent itself as a platform company?

In this episode, Peter High speaks with Dham Pathervellai, Chief Technology Officer of Ingram Micro, a global distributor and technology platform connecting 2500+ vendors with 160,000 customers in 200+ countries.

Dham unpacks the company’s evolution from a traditional distributor to a platform-first enterprise.

Dham shares his perspective on building Ingram’s digital backbone, leading enterprise architecture, and scaling a global technology team.